As part of the Architects.rf program, an online course "City and Citizens: How to Establish a Dialogue with Residents" was released, which is devoted to the effective interaction of architects, developers and authorities with citizens in the projects for the development of the urban environment. The course consists of two blocks: theoretical and practical. Each topic is accompanied by a methodological checklist, which you can rely on in your work. The theoretical block pays attention to research methods and tells why to involve citizens in the development of the city, through what channels can be used to inform about the design process, how to find a connection between photos on Instagram and the attitude of residents to urban spaces. In the practical block, architects, government officials and activists share successful cases and engagement strategies using the examples of Kazan, Almetyevsk, Troitsk, St. Petersburg, Krasnodar, Karabash, Sysert and other cities. Experts talk about why moderators of urban conflicts are needed, how the views of residents on urban problems in direct communication are changing, how the creation of a city chat and local media can help, how and why to involve children and adolescents in the project. The online course will be useful for architects, city officials, developers, urbanists, activists who are looking for the right ways to cooperate around a big cause. Online courses Architects.rf are free and available on the program website after registration.