In 12 months in 2017, 1745 appeals to the Almetyevsk Zonal Housing Inspectorate concerning the unsatisfactory maintenance of housing stock and poor quality provision of housing and communal services were received. At the personal reception, the head of the AZHI on housing and communal services received 50 applications. The main issues raised in the appeals of citizens are: the maintenance of common property, the quality of providing public services, charging fees for housing and communal services.